Communication is key in a management /home owner relationship, as we are the eyes, ears and boots on the ground for our home owners. Our owners are very active in the daily operations of Orlando Rent A Villa and as vacation home owners, they have very high expectations for service and support for our vacation home owners. Our staff adheres to a very strict policy for owner communication – we respond within 24 hours, usually much faster, to all owner communications!
How do we do this? Our owners are assigned a property manager that is assigned only to a specific area, so they can focus on a small number of properties and home owners. The Property Manager performs the arrival inspection to make sure the home is clean and ready for guest arrival and is the owners’ main point of contact. Every effort is made to keep our owners informed as to what is happening in their home away from home. All employees and contractors we utilize, understand that costs need to be kept low, while delivering a stellar guest experience, so a great review can be added to your property.